1. Under the State of Emergency, City Hall is closed to the public.
    Employees are still working to provide the vital services to the residents & businesses of Saratoga Springs.


    The contact numbers and information on all essential city services while we remain under a State of Emergency are as follows:


    The members of the Saratoga Springs Police department continue to monitor the spread of COVID-19 and are working with
    the Saratoga Springs Fire Department, the Saratoga County Department of Health,
    and City officials to best determine our response as this situation develops.

    • Call your health care provider FIRST if you have any concerns over your health and possible exposure to COVID-19.

    • In the event of an emergency, call 911.

    Fire Department Non-Emergency:

    • Call 518-587-3599.

    • Access to administrative reports, including fire incident reports, will be handled via email and/or phone.

    • No in-person document requests will be facilitated at Fire Headquarters (60 Lake Ave).

    Police Department Non-Emergency

    • Call 518-584-1800.

    • Members of the public are asked not to come to the police department to file a report.

    • To request copies of an accident report please visit https://buycrash.com/

    • To download a police report request form please visit the city website
    at https://www.saratoga-springs.org/290/Obtaining-Police-Reports.
    Please be advised that wait times may be longer than normal.

    • Pay your parking tickets online at https://www.saratoga-springs.org/212/Parking-Tickets or
    Call 1-800-996-0285 to pay by phone (There will be a $3.50 charge per ticket).

    • All station tours, internships, or non-essential programs have been postponed and will be rescheduled at a later date.
    All civilian fingerprinting services have been suspended until further notice.

    • For more information, contact Eileen Finneran, Deputy Commissioner of Public Safety, at 518- 265-6485.


    • The DPW workforce is in emergency standby mode.

    • Transfer station hours are 8 am-12 pm/noon, Tuesday-Saturday.

    • DPW service calls can be made to police dispatch at 518-584-1800.


    No in-person services or appointments will be done at this time. All available City Hall services are outlined below.


    • Vital Records:

    • Death Certificates: Death certificates will continue to be filed within seventy two (72) hours as required by NYS Law.

    • Certified Copies: Certified copies for births, deaths and marriages must be requested via the MAIL
    on a request form with the required fee of Ten Dollars ($10.00) per copy.

    • Email Stefanie Richards at Stefanie.richards@saratoga-springs.org or Lisa Ribis at lisa.ribis@saratogasprings.org

    • Purchasing: Invoices may be emailed to ap-invoice@saratoga-springs.org

    • Chapter 136 Cabaret, Eating and Drinking, Lodging and Sidewalk Cafe Licensing:
    Mail applications and fees for renewal applications. Penalties for late filing will be waived.

    • Special Event Application: Mail applications and fees. Permits will be issued per NYS Governor Cuomo’s Emergency Directives

    • Assessment: Assessment operations are suspended until further notice

    • Risk and Safety Issues: Please call Marilyn Rivers, Director Risk & Safety at 518-210-3243

    • Vital Records and Purchasing staff are available by phone: Please call Marilyn Rivers, Director Risk & Safety at 518-210-3243


    • Taxes and Utility Bill payments may be mailed or paid online here: https://www.saratoga-springs.org/419/Property-Tax-Search-Online-Payments

    • You may also call the Finance Department at 518-587-3550 x2565. We will get back to you as soon as possible.

    • Due to the recent closure of City Hall, payment of taxes cannot be made in person. You have the option to pay online or by mail.
    The mailing address is PO BOX 328, Saratoga Springs, NY 12866.

    •You can verify an amount due by visiting the “Make A Payment” tab located at: http://saratoga-springs.org/419/Property-Tax-Search-Online-Payments  
    Searching by SBL number will provide you a tax history of previous payments made and taxes due.

    •If you have any questions please email Laura.Townsend@saratoga-springs.org


    • Exam applications are still be accepted.

    • Mail the completed application and required exam fee (or fee waiver if you qualify, please visit the website to review the waiver),
    to 15 Vanderbilt Ave, Saratoga Springs, NY 12866.

    • Exam dates may or may not be postponed, but applications will still be accepted.

    • To see the exams that are currently announced, please visit http://saratoga-springs.org/Jobs.aspx.

    • Please email civilservice@saratoga-springs.org with any questions.


    • Mayor’s office staff are available by phone and email during business hours:

    • Call us at 518-587-3550 x2520 o Email us at david.snyder@saratoga-springs.org

    • For more information, contact Lisa Shields, Deputy Mayor, at 518-414-2118.

    Building Department:

    • Intake of new applications is suspended. The counter is closed to the public.

    • Building inspectors are continuing to review permit applications checked-in and accepted into our queue. 

    • All inspections are suspended until further notice.
    Requests for COs, Zoning Compliance Letters and other property records will be processed as soon as possible.

    Planning Department:

    • Intake of new applications is suspended.

    • For active Land Use Board applications, staff is reviewing them and working remotely. They are available by phone and email during business hours.

    • City Land Use Boards meetings are cancelled until further notice.

    Recreation Department:

    • NO in-person registration. Online registration (CLICK HERE) for Spring Soccer and Summer programs are still being accepted.

    • Recreation Parks are open to the public, but no organized activities will be scheduled and fields will not be scheduled until further notice.
    All rental questions should be emailed to the address below. If you plan to use a park,
    please follow all NYS and CDC recommendations regarding COVID-19.

    • Department staff are working remotely. Please email any questions to Recreservations@saratoga-springs.org.

    • DPW (park maintenance staff) is working in emergency standby mode. DPW service calls can be made to police dispatch, 518-584-1800


    • The City Council will hold its regularly scheduled meetings, but the public will not be allowed to attend in person until further notice.

    • Meetings will be live streamed through our website and Facebook page. The agenda will be available in the Agenda Center.

    • Email Mayor Kelly’s office with questions or comments that you would like to have entered into the record.