1. Under the State of Emergency, City Hall is closed to the public.

    Employees are still working to provide the vital services to the residents & businesses of Saratoga Springs.



    The members of the Saratoga Springs Police department continue to monitor the spread of COVID-19 and are working with 
    the Saratoga Springs Fire Department, the Saratoga County

    Department of Health, and City officials to best determine

    our response as this situation develops.

    • Call your health care provider FIRST if you have any concerns over your health and possible exposure to COVID-19.

    • In the event of an emergency, call 911.

    Fire Department Non-Emergency:

    • Call 518-587-3599.

    • Access to administrative reports, including fire incident reports, will be handled via email and/or phone.

    • No in-person document requests will be facilitated at Fire Headquarters (60 Lake Ave).

    Police Department Non-Emergency

    • Call 518-584-1800.

    • Members of the public are asked not to come

    to the police department to file a report.

    • To request copies of an accident report please visit https://buycrash.com/

    • To download a police report request form please visit the city website 
    Please be advised that wait times may be longer than normal.

    • Pay your parking tickets online at https://www.saratoga-springs.org/212/Parking-Tickets or 
    Call 1-800-996-0285 to pay by phone (There will be a $3.50 charge per ticket).

    • All station tours, internships, or non-essential programs have been postponed and will be rescheduled at a later date. 
    All civilian fingerprinting services have been suspended until further notice.

    • For more information, contact Eileen Finneran, Deputy Commissioner of Public Safety, at 518- 265-6485.


    • The DPW workforce is in emergency standby mode.

    • Transfer station hours are 8 am-12 pm/noon, Tuesday-Saturday.

    • DPW service calls can be made to police dispatch at 518-584-1800.


    Final Water Meter Reading Requests:
    --A form on the DPW-Utilities page: Utilities will be required for this request. Final water meter reading requests can be scheduled daily for any water meter that has an outside reading device or vacant houses.  The Utilities Department technicians will not be doing any reading for meters located inside a property being sold. The attorneys will be responsible for getting the Utilities Department a reading off the meter. Appointments will be scheduled on a daily basis Monday-Friday starting at 8:30 am.

    Jumper Bar Application:
    --A form on the DPW-Utilities page: Utilities will be required for this request. A Water Service Agreement will be required in order to get a jumper bar. If one has previously been filed, please email with jumper bar application due to limited staff hours in the office. Jumper bars can be provided once forms are filed with the department. Installation of water meters will be in new construction or vacant properties. The Utilities Department technicians will not be doing any work inside occupied houses. In cases of emergencies, this would need to be evaluated on a case by case situation.  Appointments will be scheduled on a daily basis Monday-Friday starting at 8:30 am.


    No in-person services or appointments will be done at this time. All available City Hall services are outlined below.


    The main contact for the Accounts Department during these emergency operations is Marilyn Rivers, the Director of Risk and Safety. Marilyn’s cell phone number is (518) 210-3243.

    The Accounts Department is operating on a limited regular work schedule during the COVID-19 City Emergency Declaration. There are NO “in person” interactions at this time. Communication is limited to email, mail and cell phone.

     Vital Records:
    The main contact for Vital Records is Deputy Commissioner, Maire Masterson, on her work cell phone at (518)764-7284. You may obtain Vital Records during this State of Emergency as follows:

    Death Certificates:
    Death certificates will continue to be filed and processed on a daily basis within seventy two (72) hours as required by NYS Law.

    Certified Copies:
    Certified copies for births, deaths and marriages must be requested via the MAIL on a request form with the required fee of Ten Dollars ($10.00) per copy.

    NYS EDRS is still available with the City 24/7. Deputy Commissioner Maire Masterson is the main contact for processing burial and cremation requests. She may be reached at (518)764-7284.

    Please Email Amber McDonald at Amber.McDonald@saratoga-springs.org or Maire Masterson at Maire.Masterson@saratoga-springs.org for your vital record needs including births, marriages and death certified copies.

    Invoices may be emailed to ap-invoice@saratoga-springs.org

               Chapter 136 Cabaret, Eating and Drinking, Lodging and Sidewalk Cafe Licensing: 

    Mail applications and fees for renewal applications. Penalties for late filing will be waived. Email Marilyn.Rivers@Saratoga-Springs.org with questions.

             Special Event Applications: 

    Mail applications and fees. Permits will be issued per NYS Governor Cuomo’s Emergency Directives. Email 
    Marilyn.Rivers@Saratoga-springs.org with your paperwork.


    Assessment operations are continuing on a limited basis. Email 
    Tony.Popolizio@Saratoga-Springs.org with your inquiry.

         Risk and Safety Issues: 
    Please call Marilyn Rivers, Director Risk & Safety at 518-210-3243 or Email 
    Marilyn.Rivers@Saratoga-Springs.org with your concerns.

    Accounts staff are available by phone during this emergency situation. Please call Marilyn Rivers, Director Risk & Safety at 518-210-3243 for assistance. 


    • Taxes and Utility Bill payments may be mailed or paid online here:https://www.saratoga-springs.org/419/Property-Tax-Search-Online-Payments

    • You may also call the Finance Department at 518-587-3550 x2565. We will get back to you as soon as possible. 

    • Due to the recent closure of City Hall, payment of taxes cannot be made in person. You have the option to pay online or by mail. 
    The mailing address is PO BOX 328, Saratoga Springs, NY 12866.

    •You can verify an amount due by visiting the “Make A Payment” tab located at: http://saratoga-springs.org/419/Property-Tax-Search-Online-Payments  
    Searching by SBL number will provide you a tax history of previous payments made and taxes due.

    •If you have any questions please email Laura.Townsend@saratoga-springs.org


    • Mayor’s office staff are available by phone and email during business hours:

    • Call us at 518-587-3550 x2520 or Email us at david.snyder@saratoga-springs.org

    • For more information, contact Lisa Shields, Deputy Mayor, at 518-414-2118.

    Building Department:

    • Intake of new applications is suspended. The counter is closed to the public.

    • Building inspectors are continuing to review permit applications checked-in and accepted into our queue. 

    • All inspections are suspended until further notice.
    Requests for COs, Zoning Compliance Letters and other property records will be processed as soon as possible.

    Planning Department:

    • Intake of new applications is suspended.

    • For active Land Use Board applications, staff is reviewing them and working remotely. They are available by phone and email during business hours.

    • City Land Use Boards meetings are cancelled until further notice.

    Recreation Department:

    • NO in-person registration. Online registration (CLICK HERE) for Spring Soccer and Summer programs are still being accepted.

    •City Park playground equipment, basketball courts and all other ‘equipment’ will be closed.

    • Recreation Parks are OPEN to the public, but no organized activities will be scheduled and fields will not be scheduled until further notice. 
    All rental questions should be emailed to the address below. If you plan to use a park, 
    please follow all NYS and CDC recommendations regarding COVID-19.

    • Department staff are working remotely. Please email any questions to Recreservations@saratoga-springs.org.

    • DPW (park maintenance staff) is working in emergency standby mode. DPW service calls can be made to police dispatch, 518-584-1800


    • The City Council will hold its regularly scheduled meetings, but the public will not be allowed to attend in person until further notice.

    • Meetings will be live streamed through our WEBSITE and Facebook page. The agenda will be available in the Agenda Center.


    • Exam applications are still be accepted.

    • Mail the completed application and required exam fee (or fee waiver if you qualify, please visit the website to review the waiver), 
    to 15 Vanderbilt Ave, Saratoga Springs, NY 12866.

    • Exam dates may or may not be postponed, but applications will still be accepted.

    • To see the exams that are currently announced, please visit http://saratoga-springs.org/Jobs.aspx.

    • Please email civilservice@saratoga-springs.org with any questions.