Why is there a convenience fee and why am I paying for it?
Official Payments charges a convenience fee for processing the payment transaction. This fee is not charged by or paid to our clients. The convenience fee is assessed to cover operating costs and the costs associated with servicing thousands of transactions. Users will be informed of all charges and fees before authorizing the payment.

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1. Who is Official Payments?
2. What are the advantages of using Official Payments?
3. What are the benefits of using the online payment system?
4. How do I earn card reward points?
5. Why is there a convenience fee and why am I paying for it?
6. Will I be able to review the convenience fees before submitting my payment?
7. How safe is Official Payments system?
8. Will I receive confirmation of my payment?
9. Who do I call if my payment doesn’t appear on my card or bank statement?
10. What else can I pay through Official Payments?